help-rawr – Popsical

Help > Popsical Rawr

Can I just use my TV speaker to sing?

Yes, you can use your TV speaker if your TV has an HDMI ARC input, which reduces microphone delay and improves sound quality.

However, some TVs may not work well. It is best to connect to an external AUX/RCA input speaker. You can still purchase Popsical Rawr and use your TV speaker initially, and later connect it to a speaker if you decide to get one.

There is microphone delay when I sing. What should I do?

If you are using just your tv, please ensure you are connected to your TV's HDMI ARC input, which is better for audio transmission from Popsical.


If you are using an external speaker, make sure it is an analog AUX/RCA input speaker directly connected to Popsical, not from Popsical to TV to speaker. If the problem persists, please contact us via our Facebook Messenger.

There is no sound from the speaker. What should I check?

  1. Ensure the audio cable is properly connected to your speaker.
  2. Make sure you select the correct audio input on your speaker.

What do the indicator light colors mean?

  • Receiver Hub:


    • Solid White: Normal working mode.
    • Quick Flashing White: Pairing mode.


  • Microphone:


    • Solid Yellow: Microphone functioning normally.
    • Quick Flashing Yellow: Microphone in pairing mode.
    • Solid Red: Low power (<10%).
    • Quick Flashing Green: Microphone is charging.
    • Solid Green: Microphone is fully charged.

There is no sound from the microphone. What should I check?

  1. Ensure the microphone is turned on and the LED indicator is solid yellow.
  2. Verify that the mixer receiver is correctly inserted into the TV interface.
  3. If the mixer indicator light is not on, refer to the pairing guide by scanning the QR code on the manual cover.

What is the warranty and exchange policy?

Within 14 days from the date of purchase, users can replace the product of the same model if the fault occurs during normal use and is caused by non-human factors, as identified through inspection. You are eligible to claim warranty within 12 months starting from the date of purchase. The warranty does not cover unauthorized maintenance, misuse, damage caused by human factors, or products out of the warranty period.